Terms & Conditions

Welcome to GenZdukan. By accessing, browsing, or using our website, services, or placing orders through our online marketplace, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions.

We strive to present product specifications, descriptions, images, pricing, and availability as accurately as possible. However, product information and availability are subject to change without prior notice, and minor color or visual variations may occur depending on display settings.

When placing an order with GenZdukan, you agree to provide complete, accurate, and current contact and delivery details. Please note:

• Customers are responsible for providing valid recipient names, addresses, and contact numbers.
• All orders are subject to product availability and stock verification.
• GenZdukan reserves the right to contact customers directly regarding order confirmation, verification, or delivery logistics.

Prices listed on the website are shown in PKR / USD unless otherwise indicated. Displayed prices may change over time, and applicable delivery or shipping fees will be clearly presented during the checkout process before order submission.

Customers must provide valid order information according to the available payment options supported during checkout. Orders are processed upon successful submission through our checkout interface.

Estimated delivery timeframes may vary depending on destination location, item availability, and carrier operations. We make reasonable efforts to dispatch and deliver your orders in a timely manner.

Currently, we do not offer any returns, exchanges, or refunds for products purchased on GenZdukan. All sales are final. Please review your order carefully before placing it. If you receive a damaged or incorrect item, please contact our support team immediately.

For any questions or clarification regarding these Terms and Conditions, please contact us at genzdukan01@gmail.com or via our Contact Us page.